From: February 2025
Project Name:
Outlook Email Issue Troubleshooting & DNS Fix
Project Description:
In this project, I successfully diagnosed and resolved an Outlook email issue preventing emails from being delivered to Gmail accounts. The issue was traced back to incorrect DNS records, which I promptly corrected to restore proper email functionality.
Key tasks completed:
✅ Identified and fixed DNS misconfigurations affecting email delivery.
✅ Provided **remote troubleshooting via Zoom** for a quick and efficient resolution.
✅ Guided the client on **additional configurations**, including **DKIM setup** for improved email security.
✅ Advised on the next steps to further enhance **email deliverability** once mailbox access is granted.
Since DKIM configuration on Wix was pending due to access limitations, I provided instructions for the setup to be completed once access was available.
This project highlights my expertise in email troubleshooting, DNS management, and Outlook configuration, ensuring smooth communication for businesses.
